Need Help?
Stay Connected: How to Reach Us
Or just want to say hello? Whatever the query, we've got you covered. Connecting with us is easy—choose the method that works best for you:
1. Online Contact Form
Visit our Contact Us page and send us a quick message. It's the easiest way to reach out, and we'll get back to you as soon as possible.
2. Email
Prefer to write us directly? Send us an email, and we'll be happy to help. It's perfect for detailed questions or if you'd like to share photos of your project challenges.
3. Betty Bot (Our AI Assistant)
Meet Betty Bot, your 24/7 knitting helper! Betty can answer common questions, guide you to the right resources, and offer tips. Find her on our website for instant support.
4. Live Chat
Need help in real time? Click the chat button at the right side of our website to connect with Sue. If the button is green, she's available or you can leave a message
5. Phone
Sometimes, you just need to talk it out! Call us the old-fashioned way for personalized help with your knitting challenges. 949-940-8868
6. Snail Mail
Feeling nostalgic? Send us a letter—we'd love to hear from you! Here's our mailing address:
Knit It Now24310 Moulton Parkway O565
Laguna Woods, CA 92637
7. Heartbeat Community
Join our Heartbeat Community to connect with fellow knitters, ask questions, and share your knitting journey. It's a great way to get support and inspiration from others who love machine knitting as much as you do! Have a question? Post it in the community and get answers from us and other passionate knitters.
Why We're Here
At Knit It Now, our mission is simple: to help you be a better machine knitter. Whether you're just starting out or exploring advanced techniques, we want you to feel confident and supported every step of the way. Don't hesitate to reach out if you're stuck, curious, or just need a little guidance.
No matter the question, we're here to help keep your knitting journey smooth and stress-free. Reach out today—we're excited to connect with you!
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